We have included answers to common (and not-so-common) questions asked by applicants and residents, organised under headings. Clicking on the individual question will make you jump to that section.
Is your question not mentioned here? Contact us!
In academic term time, the minimum length of stay is one term. During the vacation time, we can consider requests for a shorter length of stay.
If we are able to offer you accommodation we will send you full details about how to pay the booking deposit. We accept cash, cheques, bank transfers and credit / debit card payments. After you arrive at NOOC the booking deposit is held as a damage deposit.
Please see our cancellation policy for this information. If you have any further queries please send us an email.
If your arrival date changes to a later date then certain conditions apply: Please see our cancellation policy to see which apply to you.
An academic term to one year which may be extended to a maximum of two years.
Academic visitors up to a maximum of 12 months.
Minimum period is two weeks during the summer vacation (July 1st – September 30th).
For more information about how long you can stay, please look at section D in our Accommodation Policy
Finding alternative accommodation is not a valid reason to leave the Centre before the due departure date, as agreed in the Licence Agreement. This means that if you want to move to alternative accommodation in Oxford before the expiry of your Licence Agreement, we will not accept 28 days’ notice. We reserve the right to charge up to the end of the agreed licence period.
You fail to pay the accommodation charges.
You breach the terms of the Licence Agreement.
You cease to be engaged in full time academic study.
You have made false claims on the application form in order to be eligible for accommodation.
In the main residents’ kitchens there are fridges, freezers and cupboards (with allocated space for each resident). There is an electric oven, a grill and gas hobs. There are toasters, electric kettles and a microwave. There are also various other cooking utensils and equipment.
Each resident (without their own kitchen) is provided with a basic set of cutlery, china, pots, and pans, which includes the following:
- a saucepan
- a frying pan
- a bowl and plates
- cutlery (table knife, fork, spoons)
- a mug and a glass
- two wooden spoons
- an electric kettle
Where rooms have shared bathroom facilities we provide a toilet, washbasin and shower for residents to use. The number of people sharing a shower/toilet ranges from 2 to 6. Shared bathroom facilities are cleaned every day except Sunday.
Yes. There is allocated kitchen storage space in each main kitchen. On average each resident is allocated two cupboards to use as storage. We also provide fridge space (normally one fridge shelf) and freezer space (normally half a shelf). Double rooms and family flats have their own storage and fridges in their kitchens.
Yes. In each building there is a laundry room. Each laundry has one washing machine and one drying machine. You must provide your own soap/washing liquid. The machines are operated by coins. One washing cycle costs £2.00 and one drying cycle costs £1.00. We also provide an ironing board and iron in each laundry room. There are drying racks inside and outside which you can use.
9. Does the Centre provide heating?/How does the heating work?
Yes. The centre is centrally heated and there is a radiator in each room. These can be controlled by residents via a flow control valve on each radiator.
If residents find that they are still cold, we can provide extra blankets.
10. Can I bring a bike/car? Where can I park it?
You are welcome to bring your own bicycle or car with you. We have bicycle sheds at both buildings and there are two car parks (for approximately 6 cars each).
At the 117 building there are two bike boxes that can be rented (£10 per calendar month) for residents who bring a sports bike and require greater security and protection.
Yes. In order to ensure safety in the building we ask to check each electrical item you bring before you use it. UK uses three pin sockets and we provide an adaptor in each room (2-pin/British). The electricity supply is 240 volts AC. If you are bringing your own adaptor to the UK, please make sure all the pins are metal.
Yes. There are a few telephones in each building. These corridor telephones accept incoming calls but do not accept outgoing calls unless they are free of charge. Telephone calls that are free of charge include the emergency services (999) and any telephone number that starts 0800 or 0500. You can buy international phone cards that have 0800 access numbers. These can be used to make calls from the corridor telephones. Phone cards can be bought at Tesco in Summertown and other local shops.
Yes. During the academic term time we hold a social event approximately once every two weeks.
2. Do you provide internet access? What does ‘internet provided’ mean?
We provide wired and wireless internet access to all the rooms at 117 and 107. This means that there is 24 hour internet access in each room and this facility is included in the cost of the room.
3. What furniture is provided?
In each room there is a desk, chair, bookshelves, drawers, wardrobe and bed. There is also a washbasin in each room. Some rooms also have bedside tables and armchairs. Some larger rooms have an additional table and chairs.
4. Is bed linen provided? Do you provide towels?
We provide bed linen. This consists of a duvet, pillow, sheet, duvet cover and pillowcase. You can change these once per week. There is also an extra blanket if you need it.
We do not provide towels and you should bring these with you.
Please see the Price List page for this information. If you have any further questions please use the form on the Contact Us page.
Rental charges include heating, lighting, water and electricity. Internet access is also included. The weekly laundering of bed linen is included but your own personal laundry costs are not. We do not provide any food/catering.
Charges can be paid by cash, cheque or bank transfer.
We can also accept debit and credit card payments.
Charges are payable monthly at the beginning of the month. Invoices are sent out on the last day of the previous month with approximately five working days in which to pay.
The price for each room is determined by a number of factors (including size/floor area, number of people sharing a bathroom, location, and its decoration/facilities).
1. How accurate is the vacancies page? What does ‘On Offer’ mean?
The vacancies page is updated at least once per week.
However, please do not assume that if a vacancy is listed that room will automatically be available for you.
If a room is listed as being ‘Offered’ it means that it has been offered to another applicant but the booking has not been confirmed yet.
2. I have found a problem/mistake with one of the pages. What should I do?
Please Contact Us so that we can fix the problem!